Last Updated: 25th October 2023.

1. Introduction

1.1 Envision Counselling & Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Website”).

2. Information We Collect

2.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and other information that you voluntarily provide to us when you contact us or use our services.

2.2 Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, and usage data when you access our Website. This information is collected for analytical and statistical purposes.

3. Use of Your Information

3.1 We may use your personal information for the following purposes:

To provide the services you request.

To communicate with you and respond to your inquiries.

To improve our services and Website.

To send you updates, newsletters, and promotional materials (with your consent, where required by law).

To comply with legal obligations.

3.2 We may use non-personal information for analytical and statistical purposes to improve the functionality and content of our Website.

4. Disclosure of Your Information

4.1 We will not disclose your personal information to third parties except as follows:

With your consent.

To our service providers, contractors, and agents who need access to your information to perform services on our behalf.

To comply with legal requirements, such as responding to a subpoena or court order.

5. Cookies and Tracking Technologies

5.1 We use cookies and similar tracking technologies to collect non-personal information about your use of the Website. You can manage your cookie preferences through your browser settings.

6. Security

6.1 We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet can be guaranteed to be completely secure.

7. Links to Third-Party Websites

7.1 Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Your Choices

8.1 You have the right to access, correct, or delete your personal information. You may also choose to unsubscribe from our communications at any time.

9. Changes to this Privacy Policy

9.1 We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. The updated policy will be posted on our Website with the last updated date.

10. Contact Us

10.1 If you have questions, concerns, or requests related to this Privacy Policy, please contact us at hello@envisioncounselling.com.au